FAQ
To answer your questions please read our FAQ below. If your question still remains, please send us an e-mail, we'll get back to you asap!
How can LowCalls be so cheap? The difference is really huge!
LowCalls purchases calling capacity in large quantities. And we are pleased to pass on the discounts we get to our customers so everyone can place chaep international calls. It makes a BIG difference!
Do I have to sign up with LowCalls to start saving on my calls?
No, all you do is enter the number for the country you want to call.
How do I pay for my calls? Do I receive a bill sent to my home address?
No, all you do is pay your normal telephone bill.
About the rate per minute: will I get charged extra for the LowCalls Access Number?
For calling a premium number your provider charges an access charge as well. This access charge depends on your provider and contract.
Can I also use your numbers when I call from my cell phone?
Yes! The charges for using your cell phone will be added, of course, and depend on your provider and the kind of subscription you have.
PLEASE NOTE: some providers of cell phone services tack on a substantial access charge for calling LowCalls numbers. For more information, check with your own provider.
Can I also use LowCalls when I call from a pay phone?
Yes, you can, but it's not cheap. Calling from a pay phone to a LowCalls number costs more than calling from a fixed phone at your home or office.
Do I pay per minute or per second?
Our computerised system accurately calculates the rates per second. So you never pay too much!
How is it possible that certain call destinations have the same LowCalls number?
These call destinations are all included in the same rate. This is why you can use the same LowCalls number to reach various call destinations.
Can I use LowCalls to place calls inside UK?
Yes, please have look at the rates for calls inside UK.
How can I reach LowCalls?
By sending an e-mail to cs@lowcalls.co.uk.
Tulp Solutions Ltd
Building 3 Chiswick Park
566 Chiswick High Street
London W4 5YA
Tel : 020-33181027